Social media collects all kinds of data on people and then uses that data to manipulate behavior

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Social media users are thus pawns of all manner of salesmen and autocrats. They are brainwashed to want, fear and believe what corrupt and nefarious forces want them to believe in order to expand those forces’ wealth and power.

https://richardsteventhomas.wordpress.com/2020/12/10/12-10-20-my-answer-to-the-social-dilemma-poetry-essay-socialmedia-art-criticalthinking-education-humanity

The film’s creators do not include insights from those currently working at the companies or any experts that take a different view to the narrative put forward by the film

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They also don’t acknowledge—critically or otherwise—the efforts already taken by companies to address many of the issues they raise. Instead, they rely on commentary from those who haven’t been on the inside for many years.

https://about.fb.com/wp-content/uploads/2020/10/What-The-Social-Dilemma-Gets-Wrong.pdf